What we do
Three services, each with a clear beginning and a defined end
No open-ended engagements. Every service has a scope, a timeline, and a handover that leaves you running things on your own.
Back to homeOur method
How we approach every engagement
Every Gemilang Labs engagement follows the same basic pattern: we listen first, then we scope, then we build — and we finish with a thorough handover rather than an ongoing dependency.
We do not arrive with a pre-set tool in mind. The first conversation is genuinely exploratory. We ask about your week, your pressure points, the tasks that eat time without adding value. From that, we recommend the service — and the specific setup within it — that addresses what we actually heard.
All three services are designed for businesses of one to fifteen people. The pricing is fixed in Malaysian Ringgit, the timelines are realistic, and the documentation we leave behind is written for non-technical readers.
Listening session
We ask about your business, your week, and where things feel heavier than they should.
Scoping and tool selection
We identify the right approach and confirm scope, timeline, and any third-party costs.
Collaborative build
We set things up together, checking in at each stage so there are no surprises.
Thorough handover
Written documentation, a walkthrough session, and confirmation you can manage it independently.
Service 01 · RM 595 · 1–2 weeks
Morning Chat Helper
A gentle AI helper that answers everyday questions on your website or messaging app in a warm, steady tone. Built for small businesses wanting to feel present for visitors even when you are out back, with a customer, or simply not at the screen.
- Handles common questions about hours, location, pricing, and services
- Warm, consistent tone shaped with your input
- Works across website chat and common messaging platforms
- Reduces after-hours enquiry pressure on you personally
How it unfolds
Review of your most common visitor and customer questions
Draft helper built with your input on tone and content
Integration into your platform, tested together
Relaxed handover with written notes on managing and updating it
Gentle beginning: we start by reviewing your common queries together before building anything.
Enquire about this serviceService 02 · RM 985 · 3–4 weeks
Routine Lightening Support
We gently map the repeating tasks in your week and bring in sensible AI tools to ease the load. Particularly useful for business owners who wear many hats — handling enquiries, accounts, social media, and operations across a single working day.
- Identifies the tasks consuming the most time for least return
- Brings in only the tools that fit your actual situation
- Clear written guidance for every tool in the toolkit
- Practical time savings measurable within the first month
How it unfolds
Planning chat to map your weekly tasks and time patterns
Tool selection and privacy review for each recommendation
Setup of the tidy toolkit alongside you
Written guidance document and final walkthrough
Gentle beginning: a planning chat where we listen before we suggest anything at all.
Enquire about this service
Service 03 · RM 1,385 · 4–6 weeks
Readable Numbers Setup
A thoughtful arrangement turning your existing records into clear summaries that make trends easy to notice. Designed for businesses that collect data — sales, stock, bookings, enquiries — but rarely have the time to look at it properly.
- Works with your existing data sources, however messy
- Clean dashboard showing the numbers that matter to your business
- Trends visible at a glance, without a spreadsheet degree
- Optional monthly review session for the first three months
How it unfolds
Review of your existing records and data sources
Design of dashboard layout based on what you need to track
Build and connection to your data sources
Handover with written guide and optional monthly check-in
Gentle beginning: a record review session before any dashboard design begins.
Enquire about this serviceWhich fits you
Choose the right service
| Morning Chat Helper | Routine Lightening | Readable Numbers Most detailed | |
|---|---|---|---|
| Price (RM) | 595 | 985 | 1,385 |
| Timeline | 1–2 weeks | 3–4 weeks | 4–6 weeks |
| Best for | Customer-facing businesses | Multi-role owners | Data-rich businesses |
| Written documentation | |||
| Chat / messaging AI | — | ||
| Workflow automation tools | — | — | |
| Data dashboard | — | — | |
| Optional monthly review | — | — |
Not sure which fits your situation? Get in touch and we will help you decide.
Standards
Applied across all three services
Privacy-assessed tools
Every recommended tool is reviewed against PDPA 2010 before setup begins.
Written handover every time
Documentation written for non-technical readers, yours to keep permanently.
Regular check-ins
Progress updates throughout, not just a single report at the end.
Fixed pricing in RM
No scope creep, no surprise extras. The price stated is the price charged.
Pricing
Clear prices, clear scope
Morning Chat Helper
RM 595
per project
- Query review & helper build
- Platform integration
- Written handover guide
- 1–2 week timeline
Routine Lightening
RM 985
per project
- Workflow mapping session
- AI toolkit setup & testing
- Written guide per tool
- 3–4 week timeline
Readable Numbers
RM 1,385
per project
- Data source review
- Dashboard design & build
- Optional monthly reviews
- 4–6 week timeline
Get started
Tell us about your business
A short message is enough to start. We will read it, think about it, and come back with a honest view of which service would actually help — or whether we think you are better served elsewhere first.
Send a message